Wednesday, February 18, 2009

L'Oreal Colorist Shampoo Sucks

L'Oreal Colorist Collection is the WORST SHAMPOO I've ever used. And when I emailed and called customer service to complain, I got the worst customer service ever!

The pricey shampoo (14.99 per 8 oz. bottle) simply doesn't lather. My hair does not feel clean. And the whole color crap concept does not work...it just messed up the tile in my shower.

Customer service wants me to go to the expense - another $5 - to mail the unused product back to them with my original receipt. As I purchased other items on that receipt, I don't want to do that.

So, what else is there to do when a big corporation makes you feel helpless??? Warn everyone on the Internet about the crappy product and their crappier customer service.

Why pay this much money for crappy shampoo when you can buy five times more Pantene for 1/3 of the price? Buyer beware!

2 comments:

ordinaryjanet said...

I never understood how that color shampoo works, without staining your skin or anything else.

I guess it's a big ripoff!

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